Hotel Front Office Supervisor
About The Position
Join Our Award-Winning Team at Embassy Suites Akron Canton Airport! Located just off I-77 in North Canton and only two miles from Akron-Canton Airport, our hotel is a market leader with a reputation for excellence. We're proud to be an award-winning, full-service Hilton property with accolades from Hilton, TripAdvisor, and even recognition as Hotel of the Year. With popular destinations like Belden Village Mall and the Pro Football Hall of Fame just a few miles away, our location offers both convenience and opportunity. We're looking for passionate individuals to join our great team, where unlimited growth potential awaits.
Requirements
- Strong interpersonal skills and possession of a full understanding of professional business ethics and customer service excellence.
- Excellent oral and written communication skills.
- Excellent organizational skills, manages time well, correctly prioritizes, and is flexible.
Responsibilities
- Maintains day-to-day operations of the Front Desk.
- Establishes and maintains appropriate service standards for all Front Office areas.
- Maintains proper cash handling procedures and appropriate over and short documentation.
- Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation.
- Working Front Office Manager covering all short-staffed shifts, including audits.
Benefits
- Medical, Dental, Vision
- 401(k) with Company Match
- Same-Day Pay
- Flexible Spending Accounts
- Vacation
- Personal Days
- Holiday Pay
- Hotel, Food, and Beverage Savings for Personal Travel
- Online Training Courses
- Employee Assistance Program
- Jury Duty Leave
- Bereavement Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
