Hotel Front Desk Representative

Mystic Lake Casino Hotel•Prior Lake, MN

21d•Onsite

About The Position

Does the chance to meet new people from across the country excite you? Come join us as a hotel front desk attendant! You will be the first person they talk to as they check into our premier casino and entertainment destination. Enjoy weekly pay, free uniforms, and heath benefits. Starting pay up to $18.50 an hour with a $1,000 signing bonus. Based on shift. Job Overview: Provide guest service in line with SMSC GE’s culture of Purpose, Vision, and Values. Assists guest in the front office by performing check-in and check-out functions. Collects payment on all transactions. Applies a high-level guest experience and keeps current with all casino and hotel promotions within a fast-paced, high-volume environment. Uses effective sale tactics to upsell hotel offerings. The schedule for this role is 2:30p-11:00p with weekends needed.

Requirements

Minimum one year guest service and cash handling experience.
Ability to speak, write and read English clearly.
Ability to communicate with a diverse population.
Working knowledge of basic computer operation.

Responsibilities

Provide guest service in line with SMSC GE’s culture of Purpose, Vision, and Values.
Assists guest in the front office by performing check-in and check-out functions.
Collects payment on all transactions.
Applies a high-level guest experience and keeps current with all casino and hotel promotions within a fast-paced, high-volume environment.
Uses effective sale tactics to upsell hotel offerings.