Hotel Front Desk/on-site live in - WoodSpring Suites

Concord Hospitality Enterprises•Smyrna, TN

1d•$15•Onsite

About The Position

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Common Oaks Lodging where everyone is valued and treated with respect. Hourly rate is $15.00 You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Requirements

Passion to serve others
Proactive, responsive and caring nature
Enjoy engaging with others
Winning personality
High sense of responsibility
Pride in work, the hotel, and employer

Nice To Haves

On-site property live-in

Responsibilities

Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality.
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Common Oaks Lodging
Handle guest mail and messages with respect to privacy and professionalism
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures