Hotel Front Desk Night Auditor (Part Time)

Courtyard BettendorfBettendorf, IA
Onsite

About The Position

The Courtyard by Marriott Bettendorf is hiring a part-time Front Desk Night Auditor. This role involves performing front desk tasks such as answering phones, taking guest reservations, checking guests in and out, answering questions about the hotel and local area, and handling guest complaints. Additionally, the Night Auditor is responsible for end-of-night closing procedures, balancing daily business activities, posting charges, and completing necessary reports and system entries for the next day. The position is with Frontier Hospitality Group, a locally owned and operated company with 75 years in the hospitality business, recently voted "Best Small Business" in the Quad Cities Business Journal.

Requirements

  • Part-time availability

Responsibilities

  • Answering phones
  • Taking guest reservations
  • Performing check-ins and check-outs
  • Answering questions about the hotel and area
  • Handling and resolving guest complaints
  • Performing end of night closeout procedures
  • Balancing the day's business activities
  • Posting charges
  • Completing all required spreadsheets, reports, and systems for the new day

Benefits

  • Competitive wages
  • Comprehensive benefits package for eligible employees
  • Marriott travel discounts
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