Hotel Front Desk Agent
Marriott Hotels•Perry, GA
•Onsite
About The Position
We are seeking a reliable, professional, and customer-focused Front Desk Associate to join our team at the dual-brand Fairfield by Marriott and TownePlace Suites in Perry, GA. This position is ideal for someone who enjoys working in a fast-paced hospitality environment and is committed to delivering exceptional guest experiences.
Requirements
- Previous hotel front desk or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a busy environment
- Basic computer skills and the ability to learn hotel systems
- Professional appearance and demeanor
- Reliable and punctual with a strong work ethic
Responsibilities
- Greet and welcome guests with a friendly and positive attitude
- Check guests in and out efficiently using hotel management systems
- Handle reservations, cancellations, and modifications
- Respond to guest inquiries, requests, and concerns promptly and professionally
- Maintain accurate records of room availability and guest accounts
- Coordinate with housekeeping and maintenance to ensure guest satisfaction
- Follow all company policies, procedures, and brand standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
