Hotel Front Desk Agent - EMPLOYEE Housing Options Available!
About The Position
My Place - America's Newest & Best Hotels is hiring in Moab UT! The front desk shifts we are looking for a Full Time front desk agent for our daytime shift either 7am-3pm or 3pm-11pm - Schedule will consist of 3-5 days a week. Days are flexible with the right applicant. At My Place, our amazing team is the reason guests keep coming back! Our Front Desk staff are expected to do the following: Be responsible for all functions of the Front Desk as they relate to the daily operations of the hotel. Provide quality customer service and maintain a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations.
Requirements
- Required to speak, read, and write in English
- Walk, stand, push, pull, carry, lift, kneel, read, and bend while performing the duties of this job
- Remain on their feet for long periods of time
- Lift and/or carry up to 25 lbs
- Honesty and reliability; always ready and able to work at scheduled time
- A great attitude and a winning smile
- A passion for customer service and making sure every guest has an amazing experience
- Great communication skills and a teamwork-driven attitude
- Desire to learn
- Pass drug screening and background checks
Nice To Haves
- This position is cross-trained and eligible for additional hours in other departments.
Responsibilities
- Communications with guests and associates
- Telephone operations
- Computer operations
- Reservations
- Report gathering and interpretation
- Cash handling
- Deposits
- Key issuance
- Laundry duties (washing and folding)
- Maintenance of public areas
- Protecting guest privacy and safety when within reasonable control of the position to do so
Benefits
- Vacation benefits
- Shared or private housing options available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
