Hotel Food & Beverage Manager LEGOLAND(R) Florida Hotels

Aramark•Winter Haven, FL

1d•$60,000 - $65,000•Onsite

About The Position

Aramark Sports & Entertainment is seeking a Hotel Food & Beverage Manager to support our partnership with LEGOLAND® Florida Resort. This role is responsible for leading front-of-house operations across hotel dining outlets, delivering exceptional guest experiences, and driving financial and operational performance in a dynamic, family-focused resort environment.

Requirements

2+ years of hospitality experience, preferably in hotel, resort, or high-volume food & beverage operations
Supervisory or management experience required
Strong leadership, communication, and interpersonal skills
Proven ability to drive guest satisfaction and team engagement
Financial acumen with experience of managing costs and operational metrics
Ability to collaborate cross-functionally to deliver a seamless guest experience
Ability to stand for extended periods and lift to 50 lbs. as needed

Nice To Haves

Bachelor’s degree or equivalent experience preferred

Responsibilities

Lead daily front-of-house food & beverage operations across hotel outlets, including restaurants, bars, and lounges
Ensure consistent execution of service standards that align with brand expectations and enhance guest satisfaction
Monitor service efficiency, guest feedback, and operational performance, implementing improvements as needed
Partner closely with culinary leadership to ensure seamless execution and product quality
Recruit, train, coach, and develop team members using Aramark’s coaching framework
Foster a culture of accountability, engagement, and recognition
Lead daily pre-shift meetings and ongoing training to reinforce service standards and operational goals
Manage staffing levels, scheduling, and labor productivity to support business needs
Maintain a strong floor presence, actively engaging with guests to ensure a positive and memorable experience
Resolve guest concerns promptly and professionally
Build and maintain effective client relationships through consistent communication and operational updates
Identify opportunities to enhance the overall dining experience and drive repeat business
Support ownership of P&L performance, including revenue growth and expense control
Drive sales through upselling strategies, promotions, and beverage program execution
Monitor labor, food, and beverage costs to meet or exceed financial targets
Utilize reporting tools and data to identify trends and improve performance
Ensure compliance with Aramark’s Operational Excellence standards
Maintain strong inventory, ordering, and cost control practices
Improve workflows and efficiencies while maintaining service and quality standards
Oversee team performance to ensure consistency in execution
Maintain a safe, clean, and compliant environment for guests and employees
Ensure adherence to all health, sanitation, safety, and labor regulations
Enforce company policies and procedures consistently