Hotel Executive Assistant

FORT HALL CASINOFort Hall, ID
Hybrid

About The Position

Contributes to the efficient daily operation of the executive staff by performing a variety of administrative duties on behalf of and for the Executive Hotel Management department, in accordance with the established policies and procedures of the Shoshone-Bannock Casino Hotel. Maintains professionalism in all interactions with internal and external customers.

Requirements

  • High School Diploma or GED.
  • Four (4) years of progressive administrative or executive secretarial experience.
  • A combination of relevant education and related work experience may be considered.
  • Valid driver’s license is required when driving vehicles for work-related purposes.
  • Must be able to successfully pass a background screening / investigation.
  • Operating various word-processing, spreadsheets, and database software programs in a Windows environment.
  • Preparing, reviewing, and analyzing operational reports.
  • Analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
  • Correct English usage, grammar, spelling, and punctuation.
  • Exceptional customer service.
  • Maintain confidentiality.
  • Thrive in a team environment.
  • Communicate efficiently and effectively both verbally and in writing.
  • Interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
  • Work independently and meet strict timelines.
  • Analyze situations and adopt appropriate courses of action.
  • Establish and maintain professional relationships with the public and co-workers.
  • Make solid decisions and exercise independent judgment.
  • Work in a fast-paced environment and meet deadlines.
  • Uphold strong ethics and integrity.
  • Must be able to submit supporting documentation of education and training to support qualifications.
  • Must obtain and maintain a driver's license and qualify for insurance coverage on company vehicles.
  • Pre-employment drug screen.
  • Personal reference check and employment verification.
  • Federal, state, and/or tribal criminal history and sanction checks including fingerprint verification.

Nice To Haves

  • Tribal and Native American preference shall apply to all positions.

Responsibilities

  • Serves as primary point of contact for matters directed to Hotel Executive Director; researches and prioritizes incoming issues and determines appropriate course of action, referral, and/or response.
  • Prepares purchase orders and verifies invoices.
  • Assists the Hotel Executive Director with projects and assignments as directed.
  • Develops and prepares reports for Hotel Executive Director.
  • Reviews documents requiring Hotel Executive Director approval; ensures accuracy with management prior to submitting for approval.
  • Receives, sorts, logs, and routes mail.
  • Orders office supplies as necessary.
  • Assists with the planning and execution of internal and external events.
  • Prepares Fort Hall Business Council packets, presentations, resolutions, and documents.
  • Prepares and scans purchase requisitions and invoices.
  • Prepares correspondence, reports, minutes, agendas, memos, forms, directories, and other documents and communications from drafts, recordings, or verbal instruction.
  • Maintains Hotel Executive Directors calendar and appointments; schedules appointments; coordinates and arranges meetings, conferences, programs, and other events.
  • Supervises the Hotel Executive Assistant.
  • Attends meetings and takes notes for Hotel Executive Director as requested; documents action items and decisions.
  • Represents the organization to external agencies, consultants, and other organizations and individuals in a professional manner to maintain a strong organizational and community reputation.
  • Establishes and maintains effective filing and retrieval system of departmental information.
  • Answers incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel or department.
  • Greets internal and external customers and visitors, determines nature of business, answers questions, and directs to appropriate personnel.
  • Screens incoming calls and correspondence; exercises judgment and responds accordingly.
  • Responds to questions and requests for information in a professional and timely manner.
  • Arranges travel; prepares and submits travel-related documents; and maintains travel information as necessary.
  • Establishes and maintains an effective system of communication within the department and builds and fosters effective working relationships with others.
  • Complies with all property and department policies and procedures.
  • Maintains strict confidentiality of all information processed through the department including records, reports, documents, conversations, etc.
  • Contributes to a team effort and accomplishes related results as required.
  • Performs other duties as assigned.
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