Best Western Chalmette - Front Desk 7a-3p ~3p-11p~11p-7am MUST BE FLEXIBLE $11.50-12.50/ hour
BN Management Co•Chalmette, LA
•Onsite
About The Position
The hotel desk agent greets and welcomes guests to the establishment and makes them feel comfortable in their environment. This role involves managing guest check-ins and check-outs, handling payments, and providing information about the hotel and local area.
Requirements
- High school diploma or GED certificate.
- Customer service background.
- Must be flexible with shifts (7a-3p, 3p-11p, 11p-7am).
Responsibilities
- Greets and welcomes guests.
- Assigns rooms and keys, ensuring room numbers are not announced aloud.
- Maintains room availability.
- Handles cash and performs cash handling for the hotel.
- Prepares bills and collects payment for visits.
- Assists in solving billing discrepancies.
- Answers inquiries regarding the hotel area and services.
- Secures patrons’ valuables in the safe.
- Provides suggestions of places to visit, eat, and shop.
- Answers the phone using correct brand verbiage.
- Maintains hotel records.
- Ensures the safety of guest property and assets; redirects guests who forgot their key back to the front desk instead of opening the door for them.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
