Hotel Breakfast Attendant - Hampton Inn Petersburg

Kalyan Hospitality • Petersburg, VA

1d • $0 - $15 • Onsite

About The Position

Responsible for the set-up, maintenance, and clean-up of complimentary breakfast and food service for meeting rooms, and ensuring guest satisfaction. Each employee will ensure they provide excellent and consistent service through individual brand service delivery plans.

Requirements

• Must be able to set up and maintain food and beverage items at proper temperatures.
• Must be able to provide personalized service to guests.
• Must be able to greet guests and ensure their satisfaction.
• Must maintain clean public and work areas.
• Must be able to bus tables and keep dining areas ready.
• Must be able to refill condiments and supplies.
• Must be able to clean spills immediately.
• Must be able to keep coffee urns full.
• Must be able to perform full cleaning of dining and kitchen areas.
• Must be able to wash dishes.
• Must be able to maintain inventory of food products, china, glassware, cutlery, and linens.
• Must be able to assist in menu preparation.
• Must be able to perform deep cleaning and maintain cleaning logs.
• Must be able to notify Manager of any issues.
• Must be able to accommodate special requests and answer guest questions.
• Must know and follow hotel emergency procedures.
• Must follow proper key control procedures.
• Must practice safe work habits, including lifting techniques and spill management.
• Must be able to order, shop for, prepare, and set up food.
• Must be able to provide information about hotel services and amenities.
• Must adhere to cleaning and social distancing guidelines.
• Must be able to carry out reasonable requests from Management.

Responsibilities

• Set up and maintain all food and beverage items during the complimentary breakfast, ensuring proper amounts and temperature.
• Provide personalized service to all guests.
• Greet all guests coming into food service areas and check with guests to make sure that everything is to their liking.
• Maintain clean public and work areas.
• Bus tables during food service times, striving to keep all free tables ready.
• Refill condiments and supplies upon completion of shift.
• Clean any spills immediately and maintain a neat buffet line.
• Keep coffee urns full.
• Undertake a full cleaning of the dining area and kitchen area upon completion of food service hours.
• Wash dishes as required.
• Maintain an inventory of all food products, china, glassware, cutlery, and linens, and reorder as necessary.
• Assist in the preparation of menus for breakfast.
• Perform deep cleaning projects in the kitchen/work area as needed and maintain cleaning logs.
• Notify Manager of any problems such as food service preparation or delivery, or comments of guests as to menu items.
• Courteously accommodate special requests of guests and be prepared to answer guest questions regarding the hotel and local area facilities and services.
• Know and follow hotel emergency procedures.
• Follow proper key control procedures for issued keys.
• Practice safe work habits, particularly regarding lifting techniques and spills.
• Order, shop for, prepare, and set-up foods for complimentary breakfast and meeting room or special guest functions.
• Provide information to guests about hotel services, facilities, and other amenities.
• Adhere to strict cleaning and social distancing guidelines when performing work in the hotel public space.
• Carry out any reasonable request by Management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed