Hotel Booking Specialist | Fully Remote

Aisles & Abroad•Atlanta, GA
•Remote

About The Position

We are seeking detail-oriented and customer-focused individuals to join our team as a Hotel Booking Specialist. This fully remote, entry-level role supports clients with researching accommodations, coordinating reservations, and ensuring accurate booking details for a smooth travel experience. No prior travel experience is required. Structured onboarding and ongoing training are provided. The role is suited to individuals seeking remote customer service or hospitality-related work, people exploring entry into the travel industry, or professionals with service-oriented backgrounds.

Requirements

  • Strong written and verbal communication skills.
  • Excellent attention to detail and organizational abilities.
  • Comfort using online booking systems and digital tools.
  • Ability to work independently in a remote environment.

Nice To Haves

  • Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

  • Assist clients with researching and selecting hotel accommodations based on preferences and travel needs.
  • Coordinate and confirm hotel reservations, including dates, room types, and guest details.
  • Respond to client inquiries regarding availability, pricing, and property amenities.
  • Review booking information for accuracy and completeness.
  • Maintain organized records of reservations and client communications.
  • Provide follow-up support prior to arrival and after a stay as needed.

Benefits

  • Structured onboarding and step-by-step training.
  • Access to hotel booking platforms and supplier resources.
  • Flexible fully remote work environment.
  • Supportive and collaborative team culture.
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