Hotel Booking Agent
Capital Vacations•Springfield, MO
•Onsite
About The Position
Capital Vacations is urgently hiring a Booking Agent - Customer Service Specialist for our Hotel Booking Department at our Springfield Call Center. This position is responsible for booking reservations for the Activations department and data entry. We offer rapid advancement, on the job training, & continuous development. This role is ideal for a fast learner who is eager to increase their knowledge and skillset.
Requirements
- 1+ year Administrative or Office work preferred
- Excellent verbal communication skills
- Fast learner who eager to increase your knowledge and skillset
- Ability to multi-task and perform well under pressure
- Functional knowledge of computers and basic computer programs
- Excellent communication skills
- Good communication skills and excellent customer service.
- Proficient in all Microsoft Office programs.
- Proper phone etiquette.
- Proficient in basic PC knowledge
- Must enjoy a team environment
- Must be at least 18 to apply.
Nice To Haves
- Microsoft Office experience is preferred
Responsibilities
- Check all Marketing Emails
- Check all reservations to ensure nothing is booked on blackout dates and that dates are available
- Email hotels and vendors
- Keep up to date Blackout List
- Check condo availability and assign tours
- Pull manifests for all arrivals
- All other duties assigned
Benefits
- Full Benefits- Health, Dental, Vision, & Life Insurance
- 401K
- PTO
- On the job training
- Continuous development
- Rapid advancement
- Paid Weekly
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
