Hotel Bartender (Courtyard Scotts Addition)
About The Position
The Bartender is responsible for delivering an exceptional guest experience by preparing and serving beverages in a professional, efficient, and engaging manner. This role supports both hotel guests and local patrons by maintaining high service standards, ensuring compliance with brand expectations, and contributing to overall Food & Beverage revenue performance. The Bartender plays a key role in guest satisfaction scores by creating a welcoming atmosphere and ensuring consistent execution of service standards aligned with both Holiday Inn and Candlewood Suites brand expectations.
Requirements
- Previous bartending or Food & Beverage experience preferred
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Basic math and cash handling skills
- Must meet minimum age requirements for alcohol service
Responsibilities
- Provide prompt, courteous, and personalized service to all guests
- Create a welcoming and engaging bar environment that encourages repeat business
- Anticipate guest needs and resolve concerns in real time
- Drive positive guest feedback, with a focus on achieving high satisfaction scores
- Prepare and serve alcoholic and non-alcoholic beverages in accordance with recipes and standards
- Maintain consistency in drink quality, presentation, and portion control
- Verify guest identification to ensure compliance with alcohol service laws
- Monitor guest consumption and ensure responsible alcohol service at all times
- Accurately process orders and payments using POS systems
- Upsell premium beverages, specials, and food offerings to maximize revenue
- Maintain cleanliness, organization, and proper stocking of bar area
- Support inventory control by tracking usage and minimizing waste
- Follow all local, state, and company alcohol service regulations
- Adhere to IHG brand standards and property service expectations
- Maintain cleanliness and sanitation in accordance with health department guidelines
- Participate in required training, including safety and service standards
- Work closely with Front Desk, Kitchen, and Management teams to ensure seamless guest service
- Communicate effectively regarding guest needs, group business, and special events
- Support hotel initiatives, including promotions and group functions
- Consistently deliver high-quality guest experiences
- Maintain compliance with all operational and brand standards
- Contribute to positive guest satisfaction scores and F&B revenue growth
- Demonstrate professionalism, reliability, and strong teamwork
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
