Hotel Bar Supervisor/Bartender

Hilton Garden Inn Lincoln Downtown/Haymarket•Lincoln, NE

7d•Onsite

About The Position

As we continue to grow our business we expect to bring on additional personnel in LHG to promote that growth. We have identified leaders in the markets we serve which will add to our ability to meet our mission objectives. This individual handles cash reconciliation, tracks inventory levels, enforces local liquor licensing laws, and resolves customer issues in a fast-paced hospitality environment. Flexibility and open availability are required for holidays and high-volume events such as concerts at Pinnacle Bank Arena and Husker Games.

Requirements

Minimum 1–2 years of experience working as a bartender or lead server in a high-volume hospitality setting
HS Diploma or equivalent
Use arithmetic to total costs and make change.
Communicate with different kinds of people to find out what services they want and to give them information.
Stand or walk for varying lengths of time, sometimes for long periods.
Move fingers and hands easily and quickly to handle dishes, money, merchandise, etc.
Lift and carry heavy items, such as trays.

Responsibilities

Manages the floor during service hours, delegates tasks, and coordinates staff schedules.
Handles cash reconciliation, tracks inventory levels, enforces local liquor licensing laws, and resolves customer issues.
Train and onboard bartenders and servers on drink specifications and service protocols.
Delegate pre-shift setup and post-shift breakdown cleaning tasks.
Assist upper management with building weekly shift schedules and managing floor coverage.
Monitor staff performance and resolve internal workplace conflicts.
Oversee POS system transactions, handle float management, and complete end-of-shift cash drop-offs.
Open and close the physical venue securely while enforcing strict key-holder policies.
Step in to assist staff with high-volume drink preparation or customer service during peak rushes.
Design drink specials
Update events/specials on social media
Maintain Hilton's brand standards
Perform weekly and monthly stocktakes to record inventory usage and product wastage.
Place recurring beverage orders and directly receive shipments from product distributors.
Maintain clean, organized keg rooms, liquor storage areas, and walk-in coolers.
Enforce local responsible beverage service regulations, including ID checks and identifying over-intoxication.
Ensure the bar adheres to standard municipal food safety, HACCP, and sanitation guidelines.
Handle customer complaints politely and authorize refunds or comps as permitted by policy
Always exercise good public and customer relations skills.
Take initiative to greet guests in a friendly and warm manner.
Dispense alcoholic beverages and controls service to ensure customers do not become intoxicated in accordance with liquor and hotel and company policies and regulations.
Prepare all drink orders as required and to charge for such orders as they are prepared and in the appropriate manner.
Comply with all liquor laws, health regulations, and company policies.
Perform all side duties such as cleaning, garnish preparation, miscellaneous preparation, stocking, etc.
Wash and sanitize all glasses and utensils.
Ensure all alcohol is removed from counters and tables prior to required closing time.
Other duties as assigned.
If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensures proper performance of assigned employees.