Hostperson - Luchini - MGM Grand

MGM Resorts • Las Vegas, NV

1d • Onsite

About The Position

The primary responsibility of the Hostperson at Luchini Italian Restaurant within MGM Grand is to create a welcoming and exceptional first impression by greeting guests in a courteous, timely, and professional manner. This role is responsible for maintaining a clean, organized, and properly stocked host stand and dining area at all times. The Hostperson works closely with Food Servers, Buspersons, and Food Runners to ensure seamless guest service, effective table management, and clear communication, contributing to an outstanding dining experience for every guest.

Requirements

• Must be 21 years of age or older
• Work varied shifts, to include weekends and holidays required

Nice To Haves

• 2+ Years of prior relevant experience in a restaurant as a dining host preferred
• Experience working in a f ast pace, specialty dining restaurant preferred
• Previous Experience with Open Table or SevenRooms preferred

Responsibilities

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
• Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Greet guests promptly as they enter the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed