Hostperson - Grand Wok - MGM Grand

MGM Resorts • Las Vegas, NV

1d • $23 • Onsite

About The Position

The Hostperson is responsible for greeting guests in a courteous, timely, and professional manner while ensuring their assigned outlet is clean, organized, and properly stocked. This role involves assisting Food Servers, Bus Persons, and Food Service Runners with guest contact and table information to ensure a smooth and high-quality dining experience.

Requirements

• Must be 21+ years of age.
• Work varied shifts, to include weekends and holidays.
• Experience with Open Table system.
• 2+ Years of prior relevant experience in a restaurant as a dining host.
• Experience working in a similar resort setting.

Responsibilities

• Greet guests promptly as they enter the restaurant.
• Answer phones, keep an accurate count of reservations, and handle the reservation book.
• Communicate with Restaurant Reservations regarding special orders, cake orders, and special requests, conveying all such information to management.
• Maintain knowledge of scheduled daily activities, in-house groups, daily house count, table/seat/station numbers, proper table setups, room capacity, hours of operation, price range, and dress code of the restaurant.
• Ensure menus have proper inserts, are current, and replace any menus in poor condition.
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed.
• Frequently check back with guests who are waiting to be seated to ensure they are not forgotten and that tables are being prepared.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Shut down the podium and forward phones to voice-loop at the end of the shift.

Benefits

• Wellness incentive programs
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Discounts with company partners on travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities
• Volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed