Hostperson-Union - Relief - MGM Grand

MGM Resorts International • Las Vegas, NV

1d • Onsite

About The Position

The Host Person is responsible for greeting guests in a courteous, timely, and professional manner, ensuring their assigned outlet is clean, organized, and properly stocked. This role also involves assisting Food Servers, Bus Persons, and Food Service Runners with guest contact and table information to ensure a smooth operation and quality service.

Requirements

• Able to work varied shifts, to include weekends and holidays.

Responsibilities

• Communicate with Restaurant Reservations regarding special orders, cake orders, and special requests, conveying all such information to management.
• Maintain knowledge of scheduled daily activities, in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range, and dress code of the restaurant.
• Greet guests promptly as they enter the restaurant.
• Answer phones, keep an accurate count of reservations, and handle the reservation book.
• Ensure menus have proper inserts and are current, and replace all menus in poor condition.
• Communicate the needs of the guests to the kitchen and management.
• Inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service.
• Frequently check back with guests who are waiting to be seated, making it evident that they have not been forgotten and that tables are being prepared for them.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Shut down the podium and forward phones to voice-loop at the end of the shift.

Benefits

• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed