Hostperson/Cashier

WB WINCHESTER/TUSCAN PRIME • Ashland, KY

2d • Onsite

About The Position

The Hostperson/Cashier greets and welcomes guests, offers prompt and courteous service so the guests have an enjoyable experience, and provides point-of-sale service. Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

Requirements

• One year experience in a food and beverage position.
• Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to stand for eight hours, bend, stretch, reach.
• Must be able to see and hear.
• Must be able to communicate with other associates and/or guests.
• Knowledge of standards of operation as required by brand.
• Knowledge of area shopping, dining, entertainment and travel directions to assist guest inquiries.
• Knowledge of daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
• Knowledge of the entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
• Friendly professional attitude is a daily expected characteristic.
• Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
• Organization needed to assign stations, inform servers of responsibilities, processes room service orders, and keep restaurant in a clean, orderly and guest ready manner.
• Ability to multi task, remain associate and guest service centric.
• Ability to effectively communicate with guests and associates.
• Ability to solve guest issues with professionalism maintain hospitable attitude.
• Ability to market and promote to increase exposure and sales.
• Must pass appropriate security clearances.

Nice To Haves

• Prior cashier experience with chain food and retail outlet preferred.

Responsibilities

• Prepare and consistently maintain dining area and supplies in a guest ready atmosphere.
• Close out shift by cleaning and restocking supplies for next day or shift.
• Maintain safety and security practices, have thorough knowledge of of emergency procedures.
• Ensure guests are provided with the highest quality product and service.
• Ensure brand standard documentation is completed as required.
• Other duties as assigned, that the associate is capable of performing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed