Bunkers Hostess

GSR LLC•Daniels, WV

44d•$0 - $9•Onsite

About The Position

Provide exceptional service to all members, guests and coworkers by performing essential duties effectively and efficiently.

Requirements

Must have current Food Handlers Card.
Some customer service experience and food & beverage knowledge
Must have the ability to communicate in English
Self-starting personality with an even disposition
Maintain a professional appearance and manner at all times
Communicates well with guests
Must be willing to “pitch-in” and help co- workers with their job duties and be a ‘team player’

Responsibilities

Greet & welcome all arriving guests
Escort diners to tables & assign servers
Answer telephones
Create & maintain waitlist for dining area
Knowledge of Open Course reservation system: Make, cancel, change, and or add notes to a reservation. Close out or open a meal period.
Knowledge and of Silverware: Open, enter, close and Void a check.
Monitors reservations and assists in reservation table assignments.
Ensures guests are greeted quickly and graciously, seated at a clean and properly set table within the shortest amount of time possible.
Communicates vital information clearly with service staff, bussing staff and kitchen.
Assists in maintaining cleanliness of dining room, restroom and perimeter of restaurant.
Properly completes all involvement with the guest service sequences.
May offer assistance to guests by clearing away dishes and glassware, and refills beverages.
Continually cleans and organizes menus and dining room reception area throughout shift.
Checks side-work schedule for the day and completes assigned duties.
Checks high chairs and booster seats for cleanliness.
Attend scheduled training seminars and staff meetings.
Regular and reliable attendance.
Incorporates safe work practices in job performance.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
Maintains a favorable working relationship with all other company associates and purveyors to promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, efficiency and effectiveness.
Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
Maintains a professional standard at Glade Springs to include but not limited to: appearance, verbal discussions, written correspondence and interactions with members, associates and guests. Does not discuss confidential items with fellow associates or work related issues with members or guests.
Other tasks as assigned by the Restaurant Manager.