Hostess

TRIPLE J•Tamuning, GU
•Onsite

About The Position

The host/hostess welcomes guests with a smile and seats them according to their requests, maintains seating chart and monitors flow to ensure restaurant is full, and maintains cleanliness of the lobby and restrooms.

Requirements

  • Able to anticipate and understand customer’s needs.
  • Excellent customer service, interpersonal and communication expertise.
  • Ability to work as a team and independently.
  • High School Diploma or GED equivalent

Responsibilities

  • Sets up lobby area before service time.
  • Leads the lobby experience for each Guest following Outback hospitality standards.
  • Greets Guests, coordinates the wait time, and seats Guests with a sense of urgency and friendliness.
  • Smiles and has genuine conversations with Guests.
  • Follows directions by board runner and Manager on Duty (MOD).
  • Provides children with crayons and coloring books.
  • Ensures the lobby area, trash bins, dining and surrounding areas are clean.
  • Makes memorable first and last impressions.
  • Wipes and rolls silverware.
  • Performs additional duties as assigned.
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