Hostel Administrative Coordinator (Spanish Fluency Required)

American Youth Hostels•New York, NY

4d•$24 - $31•Onsite

About The Position

Join Hostelling International USA at our vibrant New York City hostel, located in the Upper West Side. We are currently accepting applications for a full-time Administrative Coordinator who will manage basic accounting, payroll functions, and special projects aimed at improving hostel processes and procedures. Both English and Spanish language fluency and literacy are required.

Requirements

High School Diploma or GED with a minimum of two years' experience in bookkeeping, administrative, or back-office roles
Proficiency in Microsoft Word and Excel; strong written and verbal communication skills
Both English and Spanish language fluency and literacy are required.
Ability to collaborate with hostel teams and Central Office teams
Ability to work evenings, weekends, and holidays as required

Nice To Haves

Experience in travel or hostelling preferred
Experience with Property Management Systems preferred

Responsibilities

Review, reconcile, and analyze daily end reports; prepare daily bank deposits
Manage cash banks and ensure internal controls are followed to prevent mishandling
Assist in managing change banks and reconciling discrepancies
Work with management to address and rectify any violations issued by government agencies
Conduct thorough investigations and document guest or staff incidents on the property
Maintain and update guest emails and reviews
Create and maintain standard operating procedures, checklists, and training manuals
Oversee the onboarding and offboarding process for all staff
Coordinate and prepare special projects or meetings, including employee recognition programs and events
Monitor and report on computer and printer workstations; coordinate with IT for technical support
Attend and take minutes during various hostel meetings
Sort and manage incoming mail and parcels
Maintain office supplies, track inventory, and place orders as needed
Support hostel management with other back-office tasks and special projects