About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Host / Hostess, you’re not just greeting and escorting guests in one of our dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Hilton Waikoloa Village is searching for a part time Host/ Hostess to join their amazing team at Kamuela Provision Company (KPC)! Here you will enjoy fun perks such as discounted hotel stays for you and your family, free parking and shift meals! This is your opportunity to join the Hilton team and find out why we are named #1 Great Place to Work! Kamuela Provision Company (KPC) operations hours: Tuesdays-Saturdays 5:00pm - 9:00pm. Shift Pattern: varies - PM: 3:30pm - 9:30pm Tuesdays thru Saturdays including holidays.

Requirements

  • At least 1 year customer service experience
  • Previous host/greeter experience preferred

Responsibilities

  • Deliver unforgettable first impressions: Greet guests warmly and ascertain their needs quickly and effectively
  • Maintain a smooth flow: Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
  • Deliver standout service: Respond promptly and knowledgeably to guest inquiries and special requests
  • Support general operations: Perform opening/closing tasks and assist with service prep such as stocking and folding silverware

Benefits

  • Discounted hotel stays for you and your family
  • Free parking
  • Shift meals
  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what’s next
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