Host

USHG•New York, NY

14d

About The Position

Porchlight is a New York bar with a Southern accent. But what does that mean? Well, we have married the hospitality, soul, drink, and food of the ever-evolving South with the hustle and innovation of the big city we call home. We were born in New York of Southern roots, and we love to reminisce about our home cities of Charleston, New Orleans, or Memphis…but we wouldn’t trade them for New York. Even when the L train isn’t running. The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host must exude warmth and hospitality and is a partner to the Maître D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.

Requirements

Experience in a guest facing role in a restaurant preferred, but not necessary
Basic understanding of OpenTable functions
Ability to walk or stand for long periods of time
English fluency and additional languages preferred, but not required

Responsibilities

Consistently support a culture of Enlightened Hospitality
Create a welcoming and hospitable environment for guests whether in person or over the phone.
Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests.
Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations.
Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly.
Work with efficiency and a sense of urgency while remaining composed.
Demonstrates a passion for guest experience and an eagerness to learn and grow.
Consistently support a culture of Enlightened Hospitality.

Benefits

Competitive pay: Hourly rate of $11.35/hour plus tips
Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Invest in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality