Host

Coral Casino Beach & Cabana Club•Montecito, CA

4h•Onsite

About The Position

The Host works in Food & Beverage (FOH) at the Coral Casino Beach & Cabana Club in Santa Barbara. The role creates a warm, positive first and last impression for Members and Guests and supports an efficient, seamless dining experience. Hosts greet guests, take reservations, manage the restaurant’s books and service flow, and coordinate seating in a way that balances server rotation with member preferences. The position is compensated at $19.50 per hour and is eligible for inclusion in the Coral Casino tip pool policy. The Club describes its service philosophy as prioritizing member satisfaction, genuine hospitality, enthusiasm, attention to detail, and pride in individual and team efforts. The Host works with guests, managers, and fellow employees in a fast-paced restaurant environment and reports to the Food & Beverage Assistant Manager, Food & Beverage Manager, and Director of Food & Beverage.

Requirements

High school diploma or equivalent.
Must be above the age of 18.
Food Handlers/Serve Safe certificate and Responsible Beverage Service (RBS) training certificate, as required by law.
High level of professionalism and attention to detail.
Excellent verbal communication and organizational skills.
Comfort working with a team in a fast-paced environment.
Problem-solving, reasoning, and out-of-the-box thinking, with the ability to use common sense to serve internal and external guests’ needs.
Ability to handle guest complaints and resolve them to satisfactory results.
Ability to read, comprehend, and follow Club policies, systems, controls, and procedures, and to read and comprehend the Employee Handbook.
Ability to maintain personal grooming in compliance with appearance standards.
Ability to work a flexible schedule, including nights, days, weekends, and holidays.
Basic math skills and ability to handle money.
Ability to stand for prolonged periods of at least eight hours; walk, climb stairs, balance, stoop, kneel, crawl, crouch, bend, stretch, twist, and reach; and regularly push, pull, carry, and lift at least 40 pounds.

Responsibilities

Provide sincere, welcoming hospitality and prioritize member satisfaction, using a problem-solving approach when handling difficult situations.
Remain attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
Arrive for scheduled shifts and clock in and out for shifts and meal and rest breaks on time and in complete, proper uniform.
Maintain complete knowledge of applicable standards, procedures, and products.
Promptly greet guests as they enter, using member recognition and names when possible, and create a warm impression through smiling and making eye contact.
Maintain accurate reservation counts and manage restaurant flow.
Stay current on changing floor plans and server sections; seat guests fairly by rotating sections while balancing member preferences.
Keep the table-management-system floor plan up to date and monitor tables that are in use, available, or about to turn.
Check table settings and restaurant ambiance, including spacing, lighting, shade, and warmth.
Keep the host stand and area neat and orderly; ensure menus are clean, presentable, stocked, and updated with the appropriate inserts.
Keep the restaurant entrance clean.
Communicate member needs and feedback to management.
Print menus to maintain stock at par and prepare menus for special events and parties well in advance.
Comply with food and beverage regulations and employee handbook guidelines and policies.
Perform other duties as assigned.