Host

Hampton Golf•Jacksonville, FL

20d•Onsite

About The Position

Join the Team at Deerwood Country Club – Now Hiring a Host! Deerwood Country Club is a premier private club in Jacksonville, Florida, featuring a meticulously maintained 18-hole championship golf course, full practice facilities, and exceptional amenities including tennis, aquatics, and dining experiences for members and their guests. As a Host, you will play a key role in creating a welcoming and seamless dining experience by greeting members and guests, managing reservations and seating, and supporting the flow of service throughout the dining areas. This is a great opportunity for someone who enjoys hospitality, thrives in a team environment, and takes pride in delivering exceptional service. Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance.

Requirements

Previous host/hostess or server experience required.
Excellent oral communication and listening skills.
Ability to follow directions.
Excellent customer service skills.
Ability to perform basic mathematical skills.
Ability to monitor and develop subordinates.
Ability to visually monitor the operation areas and write and read member communication.
Ability to perform moderate physical work and may be required to lift up to 40 lbs., up to 20 lbs. frequently.
Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting.
Ability to consistently lift, carry and load adaptive and other sports equipment that may weigh 50 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Nice To Haves

High School diploma or equivalent preferred.

Responsibilities

Receives and seats members and guests with friendly, courteous and knowledgeable service in the dining room, banquet areas, patio and bar.
Maintains order and cleanliness and handles complaints.
Greets members and guests entering the service areas or dining rooms and escorts them to the table, opens menus and places them on the table in front of each person.
May instruct servers to change linen or to reset tables when necessary.
Reserves tables for members and guests upon request.
May receive and adjust complaints concerning food or service.
Monitor the preparation of food and beverage products, as per recipe card standards, to ensure consistent quality, portion control and presentation.
Provide menu suggestions to the F&B Director.
Participate in the set up and breakdown of items for F&B activities.
Greets all members and guests with an immediate smile, eye contact and a verbal welcome. If applicable they are escorted to a table, chairs are pulled for ladies and menus presented – open ladies first, from left to right.
Place settings are adjusted to the number of members and guests at each table.
Monitor that a courteous server greets the table within three minutes, offers beverages and observes timing, correctness, quality and presentation of the order.
Speaks to all departing patrons extending a thank you and a concern for their satisfaction with food and service.
Monitor and/or participate to ensure that tables are reset within 5 minutes.
May conduct a physical inspection of the room and floor to ensure proper presentation.