Host - Nelson's (Part Time)

Terranea Resorts•Rancho Palos Verdes, CA

3d•Onsite

About The Position

The Host position is a part-time role at Nelson's, focused on providing an exceptional guest experience, maintaining the company image and vision, and participating in ongoing training and personal development.

Requirements

Must be able to speak, comprehend, and read English
Must have strong communication skills
Ability to implement and uphold service standards
Ability to interact with all associates and guests of the resort
Ability to work well in stressful, high-pressure situations
Must be able to stand or walk for long periods of time
Food Handler’s Card needed

Nice To Haves

Energetic, enthusiastic and motivational individual
High School diploma preferred
Hospitality experience preferred

Responsibilities

Greet guests at the door and escort/direct them to a table
Set tables according to service standards
Introduce the guests server as they sit down
Communicate with the kitchen regarding guests counts and length of wait for tables
Always smile and greet guests with a warm welcome
Check in with guests to ensure satisfaction with each food course and/or beverages
Maintain cleanliness of work areas and hostess stand throughout the day
Make silver ware roll ups throughout the shift
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Run food and bus tables when you find extra time
Anticipate and address guests` service needs
Check the restroom and perimeter of the restaurant every 30 minutes to ensure cleanliness
Thank guests with genuine appreciation
Perform other reasonable job duties as requested by Supervisors
Adhere to departmental policies and procedures
Effectively communicate with peers, management, line and front of the house employees
Be responsible for the cleanliness of the immediate work area as well as the general property and perimeter
Subscribe to proper grooming, dress and uniform standards as set forth by Company policy
Be courteous to all guests and coworkers
Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately