Host

Honda Center•Anaheim, CA

43d•Onsite

About The Position

A great experience starts with you! Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Requirements

Minimum 18 years of age
1-year experience working as a host in an upscale restaurant preferred
Strong attention to detail
Strong customer service/hospitality skills
Must possess excellent interpersonal skills and diplomacy
Strong communication skills
Ability to lift, push, and pull 20lbs
Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
Flexible schedule: ability to work nights, weekends and holidays as required
Must be able to work in an environment with fluctuating temperatures
High School Diploma or Equivalent
0-1 Year Experience

Nice To Haves

1-year experience working as a host in an upscale restaurant

Responsibilities

Greet guests and patrons upon arrival at the restaurant with professionalism, customer service, and a hospitable attitude
Answer restaurant phone calls timely; assist with transferring phone calls, recording reservations, and processing take-out orders as requested by guests
Review reservation list and ensure seating arrangement is in accordance to guests’ preference and/or restaurant guidelines; escort guest(s) to designated dining space
Organize and maintain host stand and entrance of the restaurant; ensure all menus are clean, organized, and updated with most updated menu
Maintain knowledge of restaurant happenings, including menu updates, operational guidelines, service hours, special offerings, etc.
Possess knowledge of complete menu offerings, including production specifications, ingredients, cooking times, presentation/packaging, etc.
Support all team members to ensure guests receive high quality service; provide notes and insights if guests have special requests, assist team by clearing/cleaning/pre-setting tables for next party, ensure hospitable experience for all guests
Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
Understand and assist with execution of responsible alcohol service
Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department including but not limited to: Social distancing, Use of face mask/covering when in common areas, presence of guests, and where Social Distancing is not possible, Use of gloves when handling guest food or beverage, Cleaning and sanitizing high contact surfaces that are frequently used by guests and fellow employees, Frequent handwashing, regardless of use of gloves
Other tasks as assigned by supervisors and/or managers