HaLani Host

Auberge Collection • Kawaihae, HI

35d • Onsite

About The Position

The Host/Hostess is the guest's first impression of our HaLani restaurant, and this person holds a very important role. The Host/Hostess sets the tone, pace, and vibe for the room with a warm greeting, eye contact, and aloha. Proper, accurate, and kind escorting is critical, along with managing reservations, server stations, and timing patterns of our guests. This person has a complete working knowledge of the menu and menu ingredients. The successful candidate will work in a fast-paced and high-volume work environment and provide a consistent luxury guest experience.

Requirements

• Any combination of education and experience that provides the required knowledge, skills, and abilities.
• Ability to obtain Tuberculosis clearance.

Nice To Haves

• High school graduate preferred.
• Previous related experience preferred.
• CPR and/or first aid certifications preferred.
• Previous Host/Hostess experience in a luxury hotel environment.

Responsibilities

• Sets the tone, pace, and vibe for the room with a warm greeting, eye contact, and aloha.
• Properly, accurately, and kindly escorts guests.
• Manages reservations, server stations, and timing patterns of guests.
• Has a complete working knowledge of the menu and menu ingredients.
• Provides a consistent luxury guest experience in a fast-paced and high-volume work environment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED