Host at Capa, a Michelin Recommended Restaurant

Four Seasons Hotels and Resorts•Orlando, FL

10d•Onsite

About The Position

Four Seasons Resort Orlando at Walt Disney World Resort is seeking a Host for Capa, their Spanish-influenced cuisine, rooftop steakhouse and bar. This role is responsible for the guests’ first and last impression when visiting Capa and performs in a public relations capacity when promoting Four Seasons. The ideal candidate will have prior experience in Food & Beverage and be able to provide support in Capa.

Requirements

One year of experience in an upscale, fine dining establishment preferred
One year of OpenTable/Guest Center experience preferred
Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operations, menus, price range and dress code of assigned outlet
Comply with Payment Card Industry requirements (PCI Compliance)
Be aware of the Company’s leadership team and know their extension numbers, locations and positions
Work as a team, assisting all guests’ and employees’ needs and inquiries
Be knowledgeable about opening and closing times for all our outlets at FS Orlando, as well as last order times
Be aware of the timing for the daily lighting of all Disney firework shows
Be aware of Capa's signature dishes and be able to make basic food and cocktail recommendations to guests
Be aware of all reservations policies and be able to make reservations
Be aware of all cancellation fees, cake fees, corkage fees, etc.

Responsibilities

Maintaining the reception area and entrance in all aspects of stocking and cleanliness
Seat guests and parties at the appropriate tables and timeframes
Assist the department managers with training of new employees as requested
Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service
Opening and closing duties
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
High volume operations