Host - Carversteak NY

Carver Road Hospitality•New York, NY

5d•$20 - $24•Onsite

About The Position

Carver Road Hospitality is opening a new Modern American Steakhouse in New York City, a highly anticipated concept featuring culinary leadership by Daniel Ontiveros, mixology by Francesco Lafranconi, and design by Rockwell Group. We are hiring Front of House and Back of House professionals for a restaurant focused on craft, hospitality, and excellence. Carver Road Hospitality operates award-winning restaurants and lifestyle experiences and offers growth opportunities. Join us as we open this exciting new establishment and create something extraordinary together.

Requirements

Previous host/hospitality experience in a high-volume restaurant/lounge.
Must be able to stand, lift, and bend for extended periods of time.
Must be able to bend and lift to 50 lbs.
Role may include job duties or tasks requiring repetitive motion.
Must be able to work and remain focused in a fast-paced and ever-changing environment.
Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.

Responsibilities

Welcome, greet, and seat guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction.
Manage reservations and provide accurate wait times for guests without reservations.
Provide guests with basic food and beverage information, including special offerings and displays, utilizing upselling skills.
Assign seating considering service standards, staffing levels, and kitchen capacity.
Set up the host stand, review the reservation book, and maintain general cleanliness and orderliness of the area throughout the shift.
Assist with incoming calls, answer guest questions, and confirm reservations.
Seat reservations promptly at a table pre-set for the number in the party and hold chairs for guests as often as possible when seating them.
Protect the establishment, guests, and employees by adhering to Department of Health and company sanitation standards.
Actively take and process reservations for guests, special orders, and pre-payment information.
Perform side-work and other opening/closing procedures as directed by management.
Ensure all menus are organized and current, taking weekly inventory of menu paper, menu backs, and desk stationary.
Report all breakage and damage of equipment or furniture immediately to management.
Attend and participate in daily pre-service meetings.
Update knowledge by participating in staff training opportunities.
Portray a positive and professional attitude.
Maintain professional appearance standards as directed in the Employee Handbook.
Anticipate and accommodate guest needs while providing professional and exceptional service to ensure guest satisfaction.