30 | 11am-5pm)

GLOBAL TAPAS LLC•Palo Alto, CA

9d•$22•Onsite

About The Position

José Andrés restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast casual to fine dining and everything in between, JAG’ers know they all play a critical role in overall success of our brands. This role requires an agent of hospitality who seeks every opportunity to help guests have a positive experience. The host will smile, make eye contact, have good posture and a welcoming presence at the door. Responsibilities include collecting, organizing, updating and managing menus, stocking the host stand with appropriate supplies, and utilizing Open Table and other tools to maximize restaurant’s seating and service guests. The host will greet and thank each guest entering or leaving the restaurant, seat guests at a suitable table or in waiting areas and remove extra place settings. They will manage the wait list and proactively communicate accurate seating times, provide guests with menus and inform guests of specialties and features, and inspect dining and serving areas to ensure cleanliness and proper setup.

Requirements

Knowledge of appropriate table settings and service ware.
Thorough knowledge of menu items and service procedures.
Ability to take direction and work in a team environment and to work calmly and effectively under pressure.
Must have problem solving abilities, be self-motivated, and organized.
This position will spend 100% of the time standing or walking.
Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Requires manual dexterity to use and operate all necessary equipment.

Responsibilities

Collect, organize, update and manage menus.
Stock host stand with appropriate supplies.
Utilize Open Table and other tools to maximize restaurant’s seating and service guests.
Greet and thank each guest entering or leaving the restaurant.
Seat guests at a suitable table or in waiting areas and remove extra place settings.
Manage the wait list and proactively communicate accurate seating times.
Provide guests with menus and inform guests of specialties and features.
Inspect dining and serving areas to ensure cleanliness and proper setup.