Host

Stella's Cafe • Winnipeg, MB

13d • Onsite

About The Position

Stella’s is looking for Hosts to join their Pembina team. Become part of a growing local company, offering great wages, outstanding tips, and lots of room for advancement. Stella’s has been a part of the Winnipeg restaurant scene since 1999 and proudly continues to be locally owned and operated. They believe in inspired taste, healthy ingredients, and environmental sustainability. They are an equal opportunity employer that celebrates diversity and provides a safe, inclusive environment for all their employees.

Requirements

• Ability to communicate clearly and effectively with the team and guests. This include both verbal and written communication and active listening to understand and respond to instructions and requests.
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Ability to remain calm and composed under pressure
• Flexible availability to work a variety of shifts including days and evenings. Weekends are mandatory.
• Demonstrate a strong ability to work in a team-oriented environment

Nice To Haves

• Previous customer service or hospitality experience is an asset but not required

Responsibilities

• Greet guests promptly with a warm and friendly demeanor
• Manage seating chart and waitlist in an organized and efficient manner
• Answer incoming phone calls politely and professionally, providing information about menu items and hours of operation.
• Communicate effectively with servers, kitchen and management team to ensure smooth service flow.
• Provide kitchen with regular updates of the current seating flow (menu counts)
• Provide support to the Front of House team in bussing tables, running food, and refilling drinks.
• Maintain cleanliness and appearance of the entrance, guest waiting areas and menus’
• Provide guests with menus, explain daily features or wait times when necessary
• Follow all takeout and cash handling procedures when completing take away orders, ensuring all cash is accounted for
• Handle guest concerns or direct them to the appropriate manager when necessary
• Regular maintenance of bathrooms
• Thank guests as they leave the restaurants
• Uphold Stella’s service standards and values at all times
• Adhere to Manitoba Food Safe requirements
• Other duties assigned

Benefits

• Employee discounts
• Health and Dental Benefits
• Life, Health and Dental Benefits plans
• Career development and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed