Guest Services-Ocean Prime Phoenix
About The Position
Ocean Prime is seeking a HOST to join our team! Our mission is to be Great People Delivering Genuine Hospitality. The role of the Host is to make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. The Guest Services team is responsible for creating a positive first impression and making our guests feel welcome on the phone and in person. The Host controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.
Requirements
- A genuine approach to hospitality
- Individuals who exemplify leadership, kindness, and positivity
- “Yes is the Answer!” Mentality
- Those who value teamwork, family, and community
- All newly hired associates will be subject to E-Verify Employment Eligibility Verification.
Responsibilities
- Reports to work on time as indicated on the work schedule.
- Uniform meets restaurant requirements and is maintained and cleaned.
- Practices positive personal hygiene and cleanliness habits during all work shifts.
- Exemplifies hospitality standards.
- Answers guests' questions about the restaurant.
- Handles requests and complaints with guest satisfaction as the priority.
- Cooperates with management and co-workers to assist others with duties, if needed.
- Communicates suggestions for improvement in a positive fashion.
- Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
- Reports potentially unsafe conditions and uses materials and equipment properly.
- Knows emergency procedures in the restaurants.
- Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.
Benefits
- Opportunities for career growth, 80% of all positions promoted from within
- Dining discounts at any of our 60+ restaurants
- Health benefits for eligible associates
- Inclusive, fun, and creative environment
- Flexible scheduling
- Paid time off
- Closed 7 major holidays!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
