Host

The Bartolotta Restaurants•Mequon, WI

52d•Onsite

About The Position

Love being at the center of the action? As a host, you’ll greet guests, keep the dining room running smoothly, and set the tone for an amazing experience. It’s fast-paced, always changing, and a great way to make great money. The Host will greet, assist, and provide direction and information to customers and other guests of the organization.

Requirements

Exceptional interpersonal, oral, and presentation skills focusing on customer satisfaction.
Ability to work in fast-paced, changing environment.
Basic understanding of administrative and clerical procedures and systems.
Proficient with Microsoft Office Suite or related software.
High school diploma or equivalent required.
Regularly required to talk, use repetitive motion, type, and hear.
Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.
Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead.
Walking through dining room on carpeted and hard wood flooring.
Light/moderate lifting is required.
Position dictates working in a fast-paced environment and subject to irregular hours including late nights, early mornings, weekends, and holidays.

Responsibilities

Greets customers and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
Manage the waitlist during high volume periods while providing accurate quotes for wait times.
Take reservations into reservation book providing clear and accurate guest information.
Promptly answers phones and routes calls to the proper custodian.
Knowledgeable in areas of menu reading to effectively field questions from guests, vendors and phone inquiries.
Log and perform exchange of moneys for gift certificate purchases.
Present professional demeanor in attire, language, and attitude.
Perform side work before, during and after shift as has ended.
Maintains a clean, safe, and organized work area/station
Performs other duties assists other team members and as assigned.
All Other Duties as Assigned