Cascade Dining Room Host

TimberlineGovernment Camp, OR
Onsite

About The Position

Currently hiring for PM Host position. The Host will greet and seat guests in a timely fashion, possess knowledge of server's ability to receive another table, and assist the flow of the Cascade Dining Room in order to provide outstanding guest service.

Requirements

  • Must have service oriented personality.
  • Must be detail oriented with the ability to set and meet high customer service standards.
  • Must use proper etiquette while conversing with guests.
  • Must have detailed knowledge of all buffet menu offerings.
  • Must be proficient in up-selling products and services.
  • Must know and follow all proper service procedures.
  • Must know and follow all proper reservation procedures.
  • Must have valid OLCC and Oregon Food Handlers permits.
  • Must be able to lift 40 lbs.
  • Must be flexible and capable of bending, twisting and kneeling.
  • Must be able to work in tight space with balance and poise.
  • Must be able to work on feet, stand and walk for up to 8 hrs at a time.
  • Must be able to keep up with the pace of the department demands of the position.

Responsibilities

  • Greet and seat guests, inform guest of servers name, distribute menu and wine lists, pull out guest's chair when appropriate.
  • Assist guests with creating and updating reservations.
  • Possess complete knowledge of CDR operations.
  • Know and follow all CDR guidelines and policies set forth in CDR training manual.
  • Follow OLCC and proper food handling guidelines to ensure a safe and sanitary environment.
  • Use discretion on appropriate music choices for meal periods.
  • Ensure CDR is organized and stocked at end of each shift.
  • Answer phone and check CDR messages.
  • Ensure menus are clean and updated.
  • Assist in maintaining service bar including but not limited to cleaning and stocking.
  • Follow proper cash handling procedures accurately and efficiently.
  • Provide a smooth flow in CDR by proper and timely seating of guests, being aware of Server’s ability to receive another table, communicating with Servers.
  • Provide quality bussing and expediting service as needed.
  • Communicate employee issues, guest issues and day-to-day information with CDR Managers, Hosts and F&B Director.
  • Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace.
  • Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
  • Present a professional, quality image at all times.
  • Exercising sound judgment and awareness regarding language, behavior, and dress and grooming.
  • Regular and reliable attendance.
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