Cascade Dining Room Host

Timberline•Government Camp, OR

4d•Onsite

About The Position

Currently hiring for PM Host position. The Host will greet and seat guests in a timely fashion, possess knowledge of server's ability to receive another table, and assist the flow of the Cascade Dining Room in order to provide outstanding guest service.

Requirements

Must have service oriented personality.
Must be detail oriented with the ability to set and meet high customer service standards.
Must use proper etiquette while conversing with guests.
Must have detailed knowledge of all buffet menu offerings.
Must be proficient in up-selling products and services.
Must know and follow all proper service procedures.
Must know and follow all proper reservation procedures.
Must have valid OLCC and Oregon Food Handlers permits.
Must be able to lift 40 lbs.
Must be flexible and capable of bending, twisting and kneeling.
Must be able to work in tight space with balance and poise.
Must be able to work on feet, stand and walk for up to 8 hrs at a time.
Must be able to keep up with the pace of the department demands of the position.

Responsibilities

Greet and seat guests, inform guest of servers name, distribute menu and wine lists, pull out guest's chair when appropriate.
Assist guests with creating and updating reservations.
Possess complete knowledge of CDR operations.
Know and follow all CDR guidelines and policies set forth in CDR training manual.
Follow OLCC and proper food handling guidelines to ensure a safe and sanitary environment.
Use discretion on appropriate music choices for meal periods.
Ensure CDR is organized and stocked at end of each shift.
Answer phone and check CDR messages.
Ensure menus are clean and updated.
Assist in maintaining service bar including but not limited to cleaning and stocking.
Follow proper cash handling procedures accurately and efficiently.
Provide a smooth flow in CDR by proper and timely seating of guests, being aware of Server’s ability to receive another table, communicating with Servers.
Provide quality bussing and expediting service as needed.
Communicate employee issues, guest issues and day-to-day information with CDR Managers, Hosts and F&B Director.
Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace.
Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
Present a professional, quality image at all times.
Exercising sound judgment and awareness regarding language, behavior, and dress and grooming.
Regular and reliable attendance.