Host - Rooftop at the Envio

Hotel•Portsmouth, NH

3d•Onsite

About The Position

AC Hotel Portsmouth's Rooftop at the Envio, a Colwen Hotels Property, is seeking friendly and engaging Hosts to join our team. In this role you will be responsible for greeting and welcoming guests to the restaurant, providing accurate wait times, and escorting guests to their dining area.

Requirements

Excellent interpersonal and customer service skills, ability to solve problems
Ability to operate point-of-sale system
Ability to work quickly and efficiently
Organizational and time management skills
Ability to work with a team
Ability to maintain personal hygiene
Ability to work 7-day rotational schedule, including nights, weekends and holidays

Nice To Haves

Previous experience as a host or server preferred

Responsibilities

Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible).
Provide accurate wait times and monitor waiting lists.
Manage reservations.
Escort guests to assigned dining or bar areas.
Provide menus and announce server's name.
Greet and thank guests upon their departure.
Coordinate with wait staff about available seating options.
Maintain a clean reception area.
Cater to guests who require extra attention.
Answer incoming calls and address guest queries.
Assist Servers as needed.
Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
Perform other related duties as assigned, you may required to perform a variety or duties in multiple departments during a shift.