Host

The Terrace at Delaware Park•Buffalo, NY

11d•Onsite

About The Position

Shatzel Group is looking to hire hosts and hostesses for our Buffalo, NY location. This position pays $10/hr - $15/hr, depending on experience, and we are willing to train the right people. As wonderful as our food is, people won't come back unless they receive the best quality service to match. So, our service staff is essential to our success. They are the liaison between our food and our patrons. They ensure that our high standards for taste, presentation, cleanliness, and service are always represented. This is why we do our best to attract and retain the highest-caliber service staff by providing a fun and friendly work environment along with competitive compensation.

Requirements

No experience is required. We will train you!
Able to project a professional image.
Enjoy working with people.
Dynamic, friendly, and service-oriented.
Excellent communication skills including the ability to listen, clarify, understand, and respond appropriately.
Organized.
Thrive in a fast-paced environment.
Patient and able to maintain composure under pressure.
Positive attitude.

Nice To Haves

Outgoing and service-minded person
Interested in working for a well-known, award-winning, and high-volume bar and grill
Flexible schedule

Responsibilities

Create the first impression of the establishment for each new patron who walks through the doors.
Greet each customer with a smile as soon as they walk in.
Communicate wait times clearly.
Escort patrons to their table as soon as it is ready.
Answer any questions patiently and do your best to accommodate any special needs or requests.
Communicate with other floor staff effectively as needed to best serve each patron.
Keep track of reservations.
Set the tone for each dining experience with hospitality.