Host

Hampton Golf•Loudon, TN

20d•Onsite

About The Position

Tennessee National Golf Club is seeking Hosts to join our F&B team! Tennessee National is the premiere gated lakefront community in Loudon, TN. Only minutes from Knoxville, Tennessee, Tennessee National offers exceptional lifestyle with access to a state-of-the-art amenities including a Greg Norman signature golf course, marina, restaurants & bars, racquetball facilities, pool, concert venue, 2500 sq. foot Clubhouse, hiking trails and so much more! Pay: $10 an hour + tips Part-time positions available Flexible work schedule, great team environment! Our Culture and Values provides Team Members with a rewarding lifestyle and work/life balance.

Requirements

Previous host/hostess or server experience required.
Excellent oral communication and listening skills.
Ability to follow directions.
Excellent customer service skills.
Good organizational and verbal skills.
Ability to use logical and rational thinking to resolve issues.
Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas and write and read member communication.
Must have the ability to perform moderate physical work and may be required to lift up to 40 lbs., up to 20 lbs. frequently.
Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting.
Ability to consistently lift, carry and load adaptive and other sports equipment that may weigh 50 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Nice To Haves

High School diploma or equivalent preferred.

Responsibilities

Receives and seats members and guests with friendly, courteous and knowledgeable service in the dining room, banquet areas, patio and bar.
Maintains order and cleanliness and handles complaints.
Greets members and guests entering the service areas or dining rooms and escorts them to the table, opens menus and places them on the table in front of each person.
May instruct servers to change linen or to reset tables when necessary.
Reserves tables for members and guests upon request.
May receive and adjust complaints concerning food or service.
Monitor the preparation of food and beverage products, as per recipe card standards, to ensure consistent quality, portion control and presentation.
Provide menu suggestions to the F&B Director.
Participate in the set up and breakdown of items for F&B activities.
Greets all members and guests with an immediate smile, eye contact and a verbal welcome.
If applicable they are escorted to a table, chairs are pulled for ladies and menus presented – open ladies first, from left to right.
Place settings are adjusted to the number of members and guests at each table.
Monitor that a courteous server greets the table within three minutes, offers beverages and observes timing, correctness, quality and presentation of the order.
Speaks to all departing patrons extending a thank you and a concern for their satisfaction with food and service.
Monitor and/or participate to ensure that tables are reset within 5 minutes.
May conduct a physical inspection of the room and floor to ensure proper presentation.