Host

High Hampton • Charlotte, NC

1d • $17 - $25 • Onsite

About The Position

The purpose of the Host position is to monitor and control service so that it is most pleasant for the guests, servers, and kitchen team; prepare accurate reports and paperwork; seat tables in an orderly and timely fashion; prepare the Front of House; and communicate next-day duties to the Manager on Duty. This is a seasonal position from May through November, with the potential for continued, year-round employment based on performance and business needs.

Requirements

• Must have the flexibility to work weekends and holidays.
• High School Diploma or equivalent preferred
• 1-2 years experience in Food & Beverage Service preferred
• Must have excellent verbal communication skills
• Must be able to communicate with guests, team members, and guests effectively
• Basic knowledge and understanding of math
• Must be able to do property-wide guest charging and closing out of checks
• Must be able to make decisions under pressure
• Must be able to manage diverse tasks simultaneously
• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals.
• Must be able to lift up to 50 lbs.
• Must be able to be on feet for an extended period
• Must be able to operate a company vehicle or golf cart safely

Responsibilities

• Greets and interacts with guests upon arrival for dining service
• Ensures that all requests and dietary needs have been communicated to the Dining Room before service
• Set the tone and atmosphere for guest arrival
• Completes opening and closing paperwork efficiently, with an attentive eye for detail and accuracy
• Understands and masters the following software systems: ResDiary, Opera, Active Networks, and Microsoft Office
• Corrects and adjusts menus according to Executive Chef’s needs daily
• Inspects the Front of House for preparedness, the Dining Rooms for table configurations, and any menu changes that may occur during service
• Prints menus and prepares host stand for service
• Seat tables in an orderly and timely fashion
• Remains in constant communication with the eyes of the floor and the Manager on Duty
• Communicates the day’s breakdown with an explanation to the Manager on Duty
• Must comply with all company policies and procedures.
• Regular and consistent attendance is required to perform the essential functions of this position.
• Must be able to work well with other Team Members, Managers, and interact with our guests.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED