Host

The Grand Marlin Restaurant Group • Gulf Breeze, FL

20d • Onsite

About The Position

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Requirements

• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Must be able to carry supplies (10-20 lbs)
• Some people are naturally hospitable; they are eager to make people comfortable, excited to prepare and serve them excellent food, delighted to find ways to see to their needs are met and thrilled to see guests return.
• These people have a knack for breaking the ice with people and leave a lasting impression with everyone they meet.
• We depend on our Hospitality Staff to set the tone for each guest experience.
• Our mission requires that you make every attempt to make our guests feel welcome and appreciated.
• We want your energy and friendliness to show.
• It is absolutely essential that you maintain a high level of enthusiasm while serving our guests because that is what our guests deserve.
• You are always in the public view. Therefore, your behavior should be pleasant, cheerful, and helpful at all times.
• Your attitude has as much to do with your professional service as does your uniform, grooming and menu knowledge.
• In fact, a great attitude is necessary for truly outstanding service.

Responsibilities

• Pleasantly greet guests and seat them at tables or in waiting areas suitable for their needs
• Provide guests with menus
• Stay informed regarding any reservation details
• Manage the flow of guests into the dining and bar areas; provide accurate wait times to incoming guests if appropriate
• Effectively communicate on the telephone including taking accurate and detailed messages

Benefits

• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Company parties
• Dental insurance
• Employee discounts
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed