Vicolo Host

Pyramid Global Hospitality•Naples, FL
•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated, customer-focused Host to join our team at the Naples Grande Beach Resort. The Host plays a crucial role in the restaurant's success by greeting guests, supporting the service team, and setting the tone for the guest experience. This position offers a tremendous opportunity for individuals looking to start or advance their careers in the restaurant industry at a world-class property undergoing a significant transformation.

Requirements

  • Engaging and welcoming personality
  • Ability to work under pressure in a fast-paced environment
  • Passion for creating an exceptional experience for all guests
  • Excellent communication skills
  • Quick on your feet
  • Engaging attitude

Responsibilities

  • Greeting each guest as they arrive to the restaurant.
  • Supporting the service team with delivering memorable hospitality to our guests.
  • Setting the tone for the guests visit, being the first and last contact.
  • Greeting guests as they arrive or move about the restaurant area.
  • Monitoring the open dining sections of the restaurant for empty and cleaned tables.
  • Estimating wait times for guests and monitoring the guest waiting list.
  • Ensuring that the needs of the guests are met while they are waiting.
  • Answering the telephone, booking reservations and moving tables together to accommodate large parties.

Benefits

  • Attractive benefits
  • Comprehensive training programs
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