Host

ShowSpan, Inc.•Grand Rapids, MI
•Onsite

About The Position

One Twenty Three Tavern is dedicated to delivering an unparalleled dining experience, and it starts with a “Hello!” We are looking for friendly and fun-loving Hosts! Our soul is that of a neighborhood restaurant. A place where picky eaters and meticulous foodies find common ground. Where friends grab a drink, then another drink, then a small plate or three—and forget what time it is. Where the atmosphere is as warm as the dish that just came out of the kitchen. Our Mission: Bringing people together around familiar elevated food and drinks. Should you choose to accept this mission, you will be part of a team who are: Enthusiastically Hospitable, Show up for the team, take Pride in what we do, Continually elevate and are Playful! If you have a passion for providing great service and enjoy FREE MOVIES, we encourage you to explore this opportunity today.

Requirements

  • 1+ years customer service experience preferred
  • Certifications for Food Safety and alcohol management required
  • Able to work within deadlines and under pressure
  • Can thrive in a fast-paced environment
  • Friendly, outgoing, and a team player
  • Ability to work nights, weekends, and holidays as required
  • Ability to be on your feet and active for 8 or more hours, climb stairs, lift up to 30lbs, and use basic cleaning equipment

Responsibilities

  • Greet customers as they enter, and thank them as they leave
  • Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables
  • Pre-bus, clear tables, and wipe them down
  • Wipe down menus
  • Make sure that the host stand is stocked (crayons, kid menus, reservation forms, etc.)
  • Set up the patio in the a.m./close down in the p.m. (seasonal)
  • Run food and beverage when necessary
  • Provide guests with accurate wait time estimates during busy periods
  • Maintain a neat, organized front-of-house environment
  • Seat guests and inform them of daily specials
  • Assist with opening/closing tasks and side work as needed
  • Learn food and beverage menu
  • Rotate seating between different stations to ensure even workloads for waitstaff
  • Answer phone calls, take reservations and “to-go” orders, and ensure all questions are answered
  • Other duties as assigned by management

Benefits

  • Flexible Schedules
  • Paid Volunteer Time
  • Medical, Dental, Vision Insurance, Life, Long Term Disability, PTO and 401K - Must meet eligibility requirements.
  • Employee Assistance Program
  • Free Movies and Discounted Food & Concessions
  • A fun, friendly, and welcoming culture!
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