Host - Lowland

Method Co.•Charleston, SC

45d•Onsite

About The Position

Method Co. is seeking a Host for Lowland, a boutique retreat in the South Carolina Lowcountry. Lowland offers serene guest rooms, inviting shared spaces, and a relaxed sense of place rooted in local culture. The Host will be responsible for greeting guests, managing reservations, and ensuring a smooth and welcoming experience for all visitors. This role is crucial in upholding the warm hospitality and refined atmosphere of the property.

Requirements

1+ year of experience in a host, guest services, or front‑of‑house role (upscale or high‑volume preferred)
Strong communication skills and a polished, professional presence
Ability to multitask and stay composed in a fast‑paced environment
Warm, guest‑focused demeanor with a genuine passion for hospitality
Flexible schedule, including nights, weekends, and holidays

Nice To Haves

Familiarity with reservation platforms (Resy, OpenTable, or similar) is a plus

Responsibilities

Greet and welcome guests with warmth, professionalism, and genuine hospitality
Manage reservations, waitlists, and seating assignments to ensure smooth service flow
Maintain an organized host stand and uphold the visual standards of the entry area
Communicate effectively with the service team to support pacing and guest experience
Escort guests to tables and provide menus, highlighting any notable features or offerings
Answer phone calls, assist with inquiries, and provide accurate information about the restaurant
Anticipate guest needs and resolve issues with grace and efficiency
Uphold all safety, sanitation, and service standards