Host

Park And Grove•Charleston, SC

57d•Onsite

About The Position

We’re a neighborhood destination serving neighbors and creating community with everyone who walks through our door — from longtime regulars to first-time visitors. Through delicious food and drink, a refined, inviting space, and outdoor events and activations, we’re creating a place and experience that brings people together. We eat, drink and move with the seasons. To nourish, energize and inspire a sense of belonging with all who join us. Hospitality is at the core of everything we do here at Park & Grove. We treat everyone as if they were a guest in our own home. As a member of the Park & Grove team, you will set the stage and have a direct impact on each guest’s experience. We will provide you with all the training and tools necessary for you to be successful. We take great pride in recognizing that members of our team strive to do the very best each and every day. Our values, standards and goals can only be maintained by people that share in these same beliefs.

Requirements

Strong communication skills
Time management and counting skills
Customer service and people skills
Organizational skills
Ability to remain calm under pressure
Ability to bring a positive and enthusiastic atmosphere to the restaurant and guests

Responsibilities

Greeting guests in a friendly and professional manner
Moving reservations around to seat servers’ sections evenly trying to follow the rotation when possible
Guiding guests to their table and letting them know who their server will be
Keeping Resy up to date with the course each table is on so you can properly plot future reservations
Using the waitlist effectively
Checking on the bathrooms during the shift to make sure they are clean and stocked properly
Communication with service staff and managers about any issues with tables or guests
Answering the phone for reservations, to go orders, guest questions
Being at the host stand to thank guests for coming and dining and wishing them a good night
Understanding Resy