Host

Rusty Rail Brewing • Mifflinburg, PA

28d • Onsite

About The Position

Rusty Rail Brewing Company is seeking a friendly, energetic, and guest-focused Host to join our team. As the first and last impression of our restaurant, the Host plays a vital role in creating an exceptional dining experience. The ideal candidate is welcoming, organized, and able to thrive in a fast-paced environment while providing outstanding customer service.

Requirements

• Excellent communication and interpersonal skills.
• Friendly, professional, and welcoming demeanor.
• Strong organizational and multitasking abilities.
• Ability to solve problems and make sound decisions in a fast-paced environment.
• Ability to work both independently and as part of a team.
• Weekday evening availability is required.
• Ability to maintain professional appearance and customer service standards throughout the shift.

Nice To Haves

• Customer service or restaurant experience preferred, but not required.
• Weekend availability is preferred.
• Ability to work holidays and special events as business needs require.
• Additional hours and shifts may become available based on seasonal demand and business needs.

Responsibilities

• Warmly greet guests upon arrival and provide a positive first impression of Rusty Rail Brewing Company.
• Manage guest seating while maintaining an efficient flow of service throughout the restaurant.
• Answer incoming phone calls and assist guests with questions regarding reservations, wait times, hours of operation, and general inquiries.
• Take, confirm, and manage reservations accurately.
• Maintain and update waitlists while communicating estimated wait times to guests.
• Coordinate seating accommodations and communicate effectively with servers, bartenders, and kitchen staff.
• Ensure the host stand, entrance, and lobby areas remain clean, organized, and welcoming.
• Assist in delivering an exceptional guest experience by addressing concerns professionally and escalating issues when needed.
• Support restaurant operations and team members as needed to ensure smooth daily service.

Benefits

• Competitive pay.
• Flexible scheduling.
• Opportunities for growth and advancement within the organization.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed