Host-(Part-time) Ulysses

ASH (UK) Co Ltd•Baltimore, MD

39d•Onsite

About The Position

This person is an extrovert by nature, a true people-person who gains energy from engaging guests in genuine and attentive interactions. They will create memorable and curated food and beverage experiences that ultimately inspire our guests to tell the story of ASH Bar, Bloom’s, and Hotel Ulysses to all their closest friends.

Requirements

High school diploma or equivalent required
At least 1 year of experience as a host or in food service
Exceptional attention to visual detail and cleanliness.
Comfortable using digital tools (tablets, phones, pos)
A calm, collaborative, and professional demeanor with a guest-first mindset
Weekend availability

Nice To Haves

hospitality or design-related training a plus

Responsibilities

Welcome each guest warmly and respond to guests' requests and inquiries in a timely, friendly, and efficient manner
Makes guests feel appreciated through your actions
Work as a team with all personnel to maintain an effective atmosphere and an efficient food and beverage service
Manage reservations, walk-ins, and wait lists using the Resy platform
Monitor wait times and provide accurate estimates to guests.
Escort guests to their tables, present menus, provide water, and inform them of their server.
Maintain a clean and organized host stand, entrance, and entrance area.
Communicate guest needs or special occasions to service staff (e.g., birthdays, accessibility needs) with management and staff
Monitor the dining room, entryway, and guest flow to optimize seating and minimize wait times.
Ensure menus are clean and properly presented.
Uphold grooming and uniform standards at all times.
Follow safety and sanitation procedures in accordance with company and health department guidelines.
Assist with other front-of-house duties as needed, including light bussing, resetting tables, or support during events, cleaning, polishing, stocking
Other duties as assigned