Host

TATSU-YA•Austin, TX

33d•Onsite

About The Position

As a Host at Tiki Tatsu-Ya, you will be one of the first faces our guests see and play an important role in creating a welcoming dining experience. Utilizing your strong communication skills, organization, and hospitality, you will help keep the restaurant running smoothly while making sure our guests feel taken care of.

Requirements

Must be 18+ years old.
Valid food handlers and TABC certificates.
Ability to work in a fast-paced environment and lift 25-50 lbs.
Prolonged periods of standing and navigating the restaurant environment.
Strong communication and customer service skills.
Ability to stay organized and professional under pressure.

Responsibilities

Greet guests warmly and provide friendly, welcoming service from the moment they arrive.
Manage guest arrivals, walk-ins, and wait times while keeping guests informed throughout their visit.
Review the floor chart and covers for the shift, including large parties, to maximize table turns and seating efficiency.
Accurately quote wait times and keep the seating chart updated throughout the shift.
Communicate large parties, special requests, allergies, and dietary restrictions to managers, servers, and kitchen staff.
Work closely with the FOH and kitchen teams to keep service running smoothly, especially during busy periods.
Anticipate guest needs and handle questions or concerns quickly and professionally.
Jump in and support other team members when needed without waiting to be asked.
Maintain a clean and organized host stand, dining room, and restaurant environment throughout the shift.
Regularly check restrooms for cleanliness and restocking.
Complete all side work and check out with the Manager on Duty before leaving to make sure all shift responsibilities are finished.