Host
About The Position
THE CITY SQUARE STEAKHOUSE is seeking a HOST/HOSTESS to join our team in Wooster, OH! In every Mike Mariola Restaurant, we are committed to providing superior quality food and beverages with legendary service. Our team strives to be collaborative, compassionate, and demonstrate a strong work ethic with all of our co-workers. Internal hospitality is our priority; making sure the environment is one that is safe, fun, and creative. Our culinary teams use the freshest ingredients, work with locally sourced ingredients, and create recipes that are approachable, yet inventive! Mike Mariola Restaurants believes that our employees are key to our success, and we love to promote them from within! As a Host/Hostess at The City Square Steakhouse you play a crucial role in providing every guest with an exceptional experience. A friendly face greeting the guest at the door, service orientation when making reservations, and organized way of balancing seating are important tools to let our guests know our high expectations for their visit! Your enthusiasm, hospitality, and dedication contribute to the warm and welcoming atmosphere we strive to maintain.
Requirements
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Positive attitude and a commitment to delivering excellent customer service.
- Flexibility to work evenings, weekends, and holidays (Closed Thanksgiving and Christmas)
Nice To Haves
- Previous experience in a similar role is preferred but not required. The desire to learn and put work toward growth is most important!
Responsibilities
- Provide outstanding customer service with a genuine and friendly demeanor.
- Be attentive to the door and ensure every guest is greeted in a friendly and timely manner.
- Organize guest seating to ensure an excellent experience by balancing the workload between available servers and bartenders, while accommodating special requests.
- Maintain a clean and organized workspace, contributing to the overall cleanliness of the restaurant.
- Uphold our core values of Grit Hospitality, Leadership, Integrity, and Respect in every interaction.
Benefits
- Opportunities for career growth – focus on internal promotions!
- Dining discounts at all our concepts.
- Health benefits for eligible associates.
- Inclusive, fun and respectful environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
