Virginia Beach Taproom Host

New Realm Brewing Co.•Virginia Beach, VA
•Onsite

About The Position

Join our energetic team at New Realm Brewing Co. in Virginia Beach! We are looking for friendly, dependable team members with a positive attitude and a willingness to learn. No experience is needed as we provide training. As a Host, you will be responsible for greeting and seating guests, managing reservations, answering phone calls, and ensuring a great first impression for our customers. This role is crucial in keeping our service running smoothly and creating a welcoming atmosphere.

Requirements

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to effectively present our menu to guests and answer questions.
  • Must be able to speak English.
  • Ability to apply common sense understanding to carry out simple one- or two-step instructions.
  • Ability to deal with standardized situations with only occasional or no variables.

Nice To Haves

  • Positive attitude
  • Willingness to learn
  • Enjoy meeting people
  • Make guests feel welcome

Responsibilities

  • Arrive on time and ready to support the team.
  • Welcome guests warmly and help them get seated.
  • Manage walk-in guests, waitlists, and reservations through Resy.
  • Answer phone calls politely and assist with guest questions.
  • Communicate with servers and managers about seating and guest needs.
  • Help address guest concerns and involve a manager when needed.
  • Keep the host stand and entrance clean and organized.
  • Complete sidework and opening and closing duties.
  • Help maintain a safe and secure work environment.
  • Follow the standards outlined in training and the employee handbook.
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