Host(ess)

Marcus Corporation • Bloomington, MN

8h • Onsite

About The Position

The Hilton Minneapolis/Bloomington is seeking a dedicated Part Time Host for the Chophouse at the Hilton Bloomington. This role involves greeting and escorting guests to their tables, ensuring courteous and efficient dining room operations to achieve superior guest satisfaction. The Hilton Minneapolis/Bloomington is a premier full-service hotel located near the Mall of America, known for its contemporary style, exceptional service, and acclaimed dining options including the Bloomington ChopHouse, Olive Lounge, and Starbucks Grab & Go. Join a team committed to making every stay memorable.

Requirements

• No prior experience required; hospitality or customer service experience preferred.
• Handle customer complaints with empathy and provide proactive solutions.
• Proficient in English for guest requests, memos, and reservations.
• Ability to work POS system and cash handling experience preferred.
• Maintain a clean and organized environment.
• Ability to lift up to 35 pounds unassisted on occasion as well as move through crowded rooms to seat guests.
• Ability to remember, recite, and promote a variety of menu items.

Nice To Haves

• Hospitality or customer service experience preferred.
• Ability to work POS system and cash handling experience preferred.

Responsibilities

• Meet and greet guests as they arrive.
• Ensure even distribution of tables for each server.
• Escort guests to tables, hand them menus, wine list, and inform guests of specials.
• Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
• Verbally communicate to server the table number sat and the number of guests.
• Beverage table if needed and/or time allows.
• Clean and display proper menus before, during, and after shift.
• Assist with all to-go orders.
• Assist wait staff and bus staff as needed and perform other duties as assigned per Manager.

Benefits

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed